- Air Plus free cross-boundary pick-up service is for passenger on First Class or Business Class;
- Reservations must be made 48 hours prior to flight departure, otherwise free cross-boundary pick-up service is not guaranteed;
- We will contact you to confirm once received the booking;
- Passenger who wishes to change or cancel the booking, please submit the request within the appointment service hours and at least 6 hours before the original reserved pick-up time(For ONE time only); otherwise the request for change or cancel shall be declined.
- Appointment service hours: 9:00 – 18:00
- For the Terms & Conditions of CX Air Plus Service, please refer here for details;
- Free-of-charge pick up time slot : 7:00-19:00; please refer to below table for the surcharges of other pick up time slots;

△Table of Surcharges:

Surcharge Items	District / Time limit	RMB
Pick up time during: 6:00-6:59 or 19:01-23:00	Shenzhen, Zhuhai	￥250
	Zhongshan, Jiangmen	￥300
Waiting time surcharges	Waiting exceed 15 mins will be charged for half hour	￥225/30mins